Work with us, in a career that matters

We're looking for a detail-oriented and passionate administrator to join our Home and Living team on a fixed-term contract until March 2026. In this role, you will support the operational activities of the team, ensuring smooth, timely, and accurate customer intake and onboarding.

About the Role:

As a Home and Living Administrator, you will:

• Triage new customer referrals and identify NDIS/SDA eligibility
• Draft documents and correspondence using MS Office and internal systems. 
• Maintain data tracking tools and ensure accuracy
• Update customer records in CMS while maintaining confidentiality.
• Prepare timely reports and coordinate meetings with stakeholders
• Support expenditure approvals and assist with business unit activities
• Represent Ability WA positively with internal and external stakeholders
• Provide efficient admin support to the team and the broader Community Services unit

About You:

To thrive in this role, you will bring:

• Proven experience in a similar administrative role (disability sector experience is a plus)
• Strong attention to detail and customer service focus
• Excellent communication and interpersonal skills
• Ability to work collaboratively and build strong relationships
• Flexibility and resilience under pressure
• Proficiency in Microsoft Office and solid organisational skills

Essential:

• National Police Clearance (issued within the last 6 months)
• Current Driver's Licence
• NDIS Worker Screening Clearance
• NDIS Worker Orientation Module
• COVID-19 Vaccination Certificate

We encourage you to apply even if you don't meet every requirement.

Benefits:

At Ability WA, our team is deeply connected to our purpose and values. We offer:

• Salary packaging benefits up to $18,550
• Up to 3 Wellness days per year (pro-rata)
• Leave loading, paid maternity leave, and return-to-work bonuses
• Employee Assistance Program
• Flexible working arrangements
• A supportive and inclusive team culture

To Apply

If this sounds like the right fit for you, we would love to hear from you!

Click Apply to submit your resume and a cover letter outlining your suitability for the role.

Questions?

Feel free to contact:

Sarah Turbutt on Sarah.Turbutt@abilitywa.com.au or 1300 106 106

Applications closing date: 7 November 2025

Who is Ability WA?

We began in 1951 as a small group of parents who formed an organisation looking for an innovative way to access care and support for their children with Cerebral Palsy. Today, we are recognised as one of WA’s leading disability service providers. Our sector has changed a lot over the years, and we have too. What remains the same is our dedication to our customers and our staff. 

‘We reserve the right to extend or withdraw this advertisement prior to the closing date.’

At Ability WA, we take pride in having a diverse workforce and celebrate the individuality of all people. We strongly encourage applications from people with disabilities, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community, people of all ages and diverse culture and religious backgrounds.

Ability WA acknowledges the Traditional Owners and pays respect their leaders - past, present, and emerging.