Work with us, in a career that matters
Administration Coordinator
- Central Suburbs & Coolbinia Perth WA
- Full time
- 80041 -88374
About the Position
We are seeking an enthusiastic and self‑motivated Administration Coordinator to lead a small, dynamic team responsible for managing customer data within our business unit. This role is ideal for someone who thrives in a fast‑paced and varied environment, enjoys collaborating with multiple stakeholders, and brings strong communication and organisational skills.
This is a Permanent Full-Time position based at our Coolbinia Head Office.
Key Responsibilities
As an Administration Coordinator, you will:
- Act as the primary contact for all customer data matters, maintain data tracking tools, and deliver CMS training and support.
- Oversee customer billing data entry, investigate rejections, and proactively resolve data errors.
- Identify, recommend, and implement improvements to administrative and data processes.
- Develop internal audit mechanisms, coordinate policy and procedure reviews, communicate updates, and respond to customer queries.
Benefits
At Ability WA, our people are passionate about supporting customers to achieve their goals. We foster a caring, values‑driven culture and offer a range of great benefits, including:
- Salary packaging benefits (up to $18,550 for NFP workers)
- Three wellness days per year
- Leave loading, paid parental leave, and return‑from‑leave bonuses
- Employee Assistance Program
- Flexible working arrangements
- A genuine, supportive team environment
About You
We’d love to hear from you if you have:
- A relevant tertiary qualification and/or experience in data management or a similar analytical role
- Experience leading a small, dynamic team (desirable)
- Strong administrative and communication skills with a customer‑focused approach
- The ability to work autonomously, manage competing priorities and deadlines, and adapt to a rapidly changing environment
- Proficiency in Microsoft Office
- The right to work in Australia, plus the ability to obtain a National Police Check, NDIS Worker Screening Check, complete the Worker Orientation Module, and hold a valid C‑class driver's licence
- A commitment to safe work practices and compliance with Work Health & Safety policies
At Ability WA, we’re focused on finding the right people. Even if you don’t meet 100% of the requirements, we encourage you to apply.
How to Apply
If this sounds like the right fit, we’d love to meet you!
Click Apply to submit your resume and cover letter outlining your suitability for the position.
Applications close: Friday 27 March 2026.
Please note: this position may be filled prior to the closing date, as we will begin shortlisting candidates immediately.
Questions?
Please contact:
Jill Dixon
Email: Jill.Dixon@abilitywa.com.au
Phone: 1300 106 106
Who is Ability WA?
We began in 1951 as a small group of parents who formed an organisation looking for an innovative way to access care and support for their children with Cerebral Palsy. Today, we are recognised as one of WA’s leading disability service providers. Our sector has changed a lot over the years, and we have too. What remains the same is our dedication to our customers and our staff.
‘We reserve the right to extend or withdraw this advertisement prior to the closing date’
At Ability WA, we take pride in having a diverse workforce and celebrate the individuality of all people. We strongly encourage applications from people with disabilities, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community, people of all ages and diverse cultural and religious backgrounds.
Ability WA acknowledges the Traditional Owners and pays respect their leaders - past, present, and emerging
Ability WA focuses on sourcing high calibre candidates through direct recruitment campaigns. Please do not send unsolicited agency CVs or contact Ability WA staff regarding unsolicited CVs.
